Schrafft's Tenant Info.

New Tenants

At the time of move-in, as a new Tenant-please submit this Tenant Contact Form.

Moving Procedures

Please call our office at 617-242-2700 and ask for our Insurance requirements & moving procedures. 

New tenants must inform the Flatley Management Office, at least 4 business days in advance of their move.

Maintenance Request

Click below to log a Tenant Request.
All electronic requests are received immediately by our Maintenance Department.

If you prefer to call in your request, please call 617 242 2700.

Free Shuttle Service

The Flatley Company contracts with VPNE to provide complimentary shuttle service to and from Sullivan Square/South and North Station and the buildings in the Schrafft’s City Center complex. Pick-up locations are at 465 Medford St and 529 Main St. 

Hours of operation: Monday-Friday from 7 am- 10 am and 3 pm-7 pm for the Sullivan Square shuttle, during these hours there will be continuous service between the above buildings and Sullivan Square MBTA Station.

Hours of operation for the South/North Station: Monday-Friday starting at South Station, on the hour at 7:20 am, 8:20, and the last pick up is at 9:20 am. It will go onto North Station and then onto Schrafft’s.

Night service: The shuttle will leave Schrafft’s at 3:15 pm, 4:15 pm, 5:15 pm 6:15 pm and the last pick-up is at 7:15 pm. It will drop off at North Station then South Station, then proceed back to Schrafft’s.

Tenant Amenities.

A coffee bar in a lobby decorated with Schrafft's memorabilia.